Plans & Fees

Everything it costs to sell on TuShoply — plan pricing, category commissions, delivery, payments and payouts. No hidden line items, no surprise deductions.

No listing fees Zero referral fee under Payouts every 7 days
01
Choose your plan

Selling plans

Three ways to sell. Switch plans any time from your seller dashboard — changes apply from the next billing cycle.

Starter

per month

Pay only when you sell. Best for makers testing the market.

  • Up to 40 listings
  • Referral fee per sale
  • Self-ship only
  • Standard seller dashboard
  • Email support
Most sellers choose this

Professional

per month

Unlimited catalogue, lower per-order fees, full toolkit.

  • Unlimited listings
  • 3% lower referral fees
  • Fulfilment by TuShoply eligible
  • Bulk upload & API access
  • Ads manager + demand insights
  • Priority seller support

Enterprise

Custombilled annually

For distributors and multi-brand groups at scale.

  • Everything in Professional
  • Negotiated category rates
  • Dedicated account manager
  • Multi-warehouse routing
  • Custom settlement cycle
Plan fees are billed monthly in advance and are fully refundable within the first 14 days.
02
Per-sale commission

Referral commissions

%

A referral fee is the percentage TuShoply takes when we bring you the sale. It is charged on the item price, never on delivery or taxes.

Under 0%

Zero referral fee on every item priced below .

Category rate

Standard published rate for your category, minus 3% on the Professional plan.

and aboveCapped

Referral fee is capped at per unit, whatever the category.

Referral fees are deducted automatically at settlement — you never invoice or pay them separately.
03
By category

Category commission rates

Published rates for items priced at and above. Professional-plan sellers pay the lower column.

CategoryProfessionalStarterFee-free below
Electronics & accessories5.5%6.5%
Mobiles & tablets4%5%
Fashion & apparel11.5%14%
Beauty & personal care8.5%10.5%
Home & living9%11%
Fresh grocery3.5%4.5%
Sports & outdoors9.5%11.5%
Toys & kids8%10%
Books & stationery6%7.5%
Jewellery & watches12%15%
Automotive7%8.5%
Health & wellness8%9.5%
Rates are reviewed twice a year. Sellers receive 30 days' written notice before any increase takes effect.
To get started

No setup fee. No subscription to begin.

Open a verified seller account for free and pay only clear per-sale fees, shown before you list.

Getting it there
04Up next

Delivery charges

Keep reading
04
Getting it there

Delivery charges

Fulfilment by TuShoply and Easy-Ship rates for the first 500 g, plus the additional weight slab. Self-ship sellers pay their own carrier.

ZoneFulfilment by TuShoplyEasy-ShipEach extra 500 g
Local (same city)
Regional (≤ 500 km)
National
Remote & islands
Cross-border (6 markets)
Storage (FBT)

First 30 days free on every inbound shipment.

Oversize surcharge

Applies to any single item over 12 kg or 90 cm on the longest side.

05
Fresh & multi-seller carts

Multi-shop collection fees

When a buyer fills one basket from several nearby shops, our rider collects from each before delivering. The collection fee is shared across the sellers in that basket.

1 shop

Single-seller basket — no collection fee at all.

2 shops

Split evenly: per seller on the sub-order.

3 shops

Roughly per seller.

4+ shops

Capped — extra pickups after the fourth are free.

Baskets over waive the collection fee entirely — TuShoply absorbs it to encourage larger orders.
06
Money movement

Payment-processing fees

Charged by the payment network on the order total including delivery. Passed through at cost — TuShoply adds no markup.

MethodRateFixedSettles in
Bank transfer & wallets0%T+1
Debit card0.9%T+2
Credit card1.9%T+2
Online banking1.2%T+2
Cash on delivery1.5%T+5
International card3.2%T+4
Optional growth spend
07Up next

Advertising fees

Keep reading
07
Optional growth spend

Advertising fees

Ads are entirely optional and you set the budget. You are only charged when a shopper actually clicks or the placement is booked.

Sponsored products

Per click, auction-based. Minimum daily budget .

Sponsored brand banner

Per click, top-of-results placement with your logo and three products.

Category takeover

Fixed booking, one advertiser per category per week.

Fresh near-you boost

Per impression to shoppers within 3 km of your shop.

New sellers get in ad credit after their first ten orders.
08
Add when you need them

Optional services

Nothing here is compulsory. Add a service from your dashboard and it appears on the next month's statement.

Product photography

Studio shoot, five retouched angles, delivered in 72 hours.

Listing & catalogue setup

We write and upload your first 25 listings with SEO-ready copy.

A+ storefront design

Custom banner, brand story and curated collections on your shop page.

Account management

A named strategist, weekly performance review and pricing guidance.

Priority customer care

Your buyers reach a dedicated queue with a 2-hour response target.

Tax & compliance filing

VAT summaries prepared and filed by our partner accountants.

09
Run your numbers

Seller revenue calculator

Set your price, cost and category to see exactly what lands in your account after every TuShoply fee.

£
£
You keep, per unitSign in to see what you keep

Set your price, cost and category on the left. Log in as a seller and the fee breakdown appears here.

When you get paid

Payouts land in your bank every seven days.

Settlements run automatically — no request to raise, and no fee to withdraw to a bank account in your selling market.

£ When you get paid
10Up next

Payout schedule

Keep reading
10
When you get paid

Payout schedule

£

Settlements run automatically. There is no request to raise and no fee to withdraw to a bank account in your selling market.

Day 0
Order delivered

The buyer receives the parcel and the return window opens.

Day 1
Order marked settled

Fees are calculated and itemised on your statement.

Day 7
Funds released

Standard cycle for Professional and Enterprise sellers.

Day 14
Starter cycle

Starter-plan sellers settle fortnightly.

Anytime
Instant payout

Withdraw early for a 1% fee, credited within 30 minutes.

Cross-border sales settle on a T+14 cycle with FX converted at the mid-market rate plus 0.4%.
11
When an order falls through

Refund & cancellation fees

Fees follow fault. If the return is on us or the buyer, you are made whole; if the listing was wrong, a handling fee applies.

ScenarioReferral feeDelivery costHandling fee
Buyer cancels before dispatchFully refundedNot charged
Buyer returns — changed mindFully refundedBuyer pays return
Item damaged in FBT transitFully refundedTuShoply absorbs
Item not as describedRefunded less 20%Seller pays return
Seller cancels after dispatchNot refundedSeller pays both legs
Undelivered / buyer unreachableFully refundedSplit 50/50
Cancelling more than 2.5% of dispatched orders in a month puts the account under review and may pause new listings.

Start with the numbers in front of you

Every fee on this page is published, itemised on your statement and deducted at settlement. Nothing is invoiced separately and nothing is charged before you sell.